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Account suspended?

PostPosted: Thu Nov 19, 2015 7:31 am
by Verst
I recently came back after a couple months hiatus to find I couldn't log in to my account. I made another account and could log in to the game server just fine. My main characters name was Magris on the pvp server. I tried searching for him on the realmplayers list and found nothing. Would love to get my account back, lot of hours sunk into it. :(

Re: Account suspended?

PostPosted: Thu Nov 19, 2015 2:50 pm
by Pottu
Greetings,

your orc shaman and gnome warlock are safe. Please double-check your account name and password.

The GM team.

Re: Account suspended?

PostPosted: Thu Nov 19, 2015 5:32 pm
by Verst
I can log into the website just fine, so I know its not a password/account name problem. Whenever I attempt to log into the game it just tells me unable to connect, despite a new account I made working just fine.

Re: Account suspended?

PostPosted: Thu Nov 19, 2015 5:35 pm
by Dreez
try to reset your password

Re: Account suspended?

PostPosted: Thu Nov 19, 2015 5:46 pm
by Verst
Yep resetting my password did the trick. Thanks for the help.