ban

ban

by misaakk » Fri Nov 20, 2015 7:28 pm

Hello, i was hacked sometime ago but never told my account information to anyone ..i managed to find my account email and reset password but account is permanently banned, can gms pls help me.

Char name: Boldbutgold
Server: Nostalrius Begins PvP
misaakk
Tester
 

Re: ban

by Pottu » Fri Nov 20, 2015 8:03 pm

Greetings,

that account was banned for forbidden gold transaction. Whether it was you or someone else who actually did the deed is immaterial - account security is the sole responsibility of the player. Unfortunately for you, that means that the account will remain banned.

The GM team.
User avatar
Pottu
Game Master
Game Master
 

Re: ban

by misaakk » Fri Nov 20, 2015 8:13 pm

Isnt it possible somehow to check that i didnt rly play at that time and i was hacked :/
misaakk
Tester
 

Re: ban

by Mimma » Fri Nov 20, 2015 8:15 pm

Account security is your responsibility, so a hacked account won't be recovered.

The only thing you can do is create a new account, and use an account name which is different from your forum name and ingame name - and of cause keep account information for yourself.
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Mimma
Legionnaire
Legionnaire
 

Re: ban

by Nathrizyr » Sat Nov 21, 2015 4:06 am

Mimma wrote:Account security is your responsibility, so a hacked account won't be recovered.

The only thing you can do is create a new account, and use an account name which is different from your forum name and ingame name - and of cause keep account information for yourself.


I do not believe any more needs to be said.
Nathrizyr
Game Master
Game Master
 


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