ban

Posted:
Sat Nov 28, 2015 3:47 pm
by slandy
Good day! I know that my account have been banned for the so called "botting". However, I did not use any software and/or other persons to play on Nostalrius nor do I have any forbidden software on my PC. The thing is, my apartment got powered off and therefore my PC went offline. It seems to me that the NPC I was killing at that time died while I was offline, so your tracking software assumed that I was a bot. I assure you that it's not true. Please, track my issue again, check behavior logs and reconsider your decision. Thank you in advance.
nick Slandion
Re: ban

Posted:
Sat Nov 28, 2015 4:08 pm
by Dreez
hmm it's not the first time someone reports getting banned for botting after a power cut off
however this is really unlikely to be a false positive as the client doesn't send any information to the server anymore in that case
Re: ban

Posted:
Sat Nov 28, 2015 4:10 pm
by Mimma
Dreez wrote:hmm it's not the first time someone reports getting banned for botting after a power cut off
Someone reported same issue yesterday - it turned out to be same person posting same problem twice, so I doubt this is a common problem really.