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Banned?

PostPosted: Mon Nov 30, 2015 1:01 am
by Ma77o
Hello,

My account was recently banned after only having started playing on your private server. No warnings or reasons were given for the ban, and I've confirmed that it lists my account as being closed on the Nostalrius website too. Username is <REMOVED> and the character name is Worldshaker (PVP realm). What seems to be the issue?

Thank you!

Re: Banned?

PostPosted: Mon Nov 30, 2015 6:36 am
by Mimma
Note that using the chat channels as low level can trigger the anti-spam functionality.

Please remove your account name, since this is half the information needed to hack your account. The name of your character is enough.

It is adviced you refrain from using the chat channels until you are level 10-15. Yes, it's annoying but necessary to combat the gold sellers here.

Re: Banned?

PostPosted: Mon Nov 30, 2015 3:51 pm
by Ma77o
Thanks for the info Mimma. Do they generally reverse these bans, or would you advise me to start again?

Re: Banned?

PostPosted: Mon Nov 30, 2015 3:54 pm
by Mimma
Bans caused by false positives are always reverted.

Re: Banned?

PostPosted: Tue Dec 01, 2015 12:08 am
by Nathrizyr
Greetings,

Please try logging in again.

Regards, GM Team