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Account issues - Banned

PostPosted: Mon Nov 30, 2015 5:45 pm
by sunser
Hello Dear GM

As first I dont know the reason of my acc being banned . could you please explain me the reason of ban .
Character name : Sunser
Serves : Pvp


thank you in advance
Sunser

Re: Account issues - Banned

PostPosted: Mon Nov 30, 2015 5:49 pm
by Mimma
Remove your account name and write your character name instead.

The account name is half the information needed to hack your account.

Re: Account issues - Banned

PostPosted: Mon Nov 30, 2015 5:53 pm
by sunser
Mimma wrote:Remove your account name and write your character name instead.

The account name is half the information needed to hack your account.



oh thank you :) my fault its my character name btw :) will edit this mistek

Re: Account issues - Banned

PostPosted: Mon Nov 30, 2015 5:55 pm
by Mimma
sunser wrote:
Mimma wrote:Remove your account name and write your character name instead.

The account name is half the information needed to hack your account.



oh thank you :) my fault its my character name btw :) will edit this mistek



No wonder if you got hacked >_< ... do you have any faintest idea how account security works?

Re: Account issues - Banned

PostPosted: Mon Nov 30, 2015 6:03 pm
by sunser
Mimma wrote:
sunser wrote:
Mimma wrote:Remove your account name and write your character name instead.

The account name is half the information needed to hack your account.



oh thank you :) my fault its my character name btw :) will edit this mistek



No wonder if you got hacked >_< ... do you have any faintest idea how account security works?


edited :mrgreen: was a mistake :oops: . its my character name just like the usename ;)

Re: Account issues - Banned

PostPosted: Tue Dec 01, 2015 12:11 am
by Nathrizyr
Greetings,

Your account has been permanently banned for gold trafficking.

Regards, GM Team

Re: Account issues - Banned

PostPosted: Tue Dec 01, 2015 1:56 am
by sunser
Nathrizyr wrote:Greetings,

Your account has been permanently banned for gold trafficking.

Regards, GM Team



Its impossible ... or maybe can you show me or US what i did like gold trafficking . it's just so easy for you to make a ' Your account has been permanently banned for gold trafficking. '

- I'am the Co-Gm from the guild Myth . My jobs is handle all raid members DKP / Distribute loots / Take all the GOLD from boss , keep it and buy Healers and Tanks supply for us future raid or some hardcore raid boss . (We are a chinese guild and this is us system of guild )

- This is already the seconde time . In August my last account(Character name : AXVI ) got hacked and the hacker are just transfer all the GOLD and MATS from my bank ( guild bank ). and few day after i find back the accounts i got banned Reason - this account was banned for gold selling -

- So please verifier this case again . if i'am a ' GOLD SELLER ' i won't spend my time to raiding with a guild and geared my character with blackwing lair gear and try to write all of this and try to explain with my bad english .

Character : AXVI
http://realmplayers.com/CharacterViewer ... layer=Axvi
Character : Sunser
http://realmplayers.com/CharacterViewer ... yer=Sunser




Atlast sorry for my bad english and i hope you can understant what i writed .
Thank you in advance

Re: Account issues - Banned

PostPosted: Tue Dec 01, 2015 9:19 am
by Daemon
Hello,

I just double checked this case, and the ban is confirmed;

We are not telling that you are a gold trafficker, but that your account performed gold trafficking.

I can see from the logs that someone else used your account (different IP) on the 2015-11-24, around 10am (server time). So it looks like you are not the only one to know your password. Someone may have guessed it, or set up a keylogger on the computer you are using, or used a phishing webpage to get it.
I don't know how you login, but using public (potentially infected) computers is often the cause of passwords leaks.

Daemon.