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Banned

PostPosted: Mon Nov 30, 2015 10:58 pm
by Sutty
Hello dear GM!
Pls help me!
My accout was banned, but i did nothing :(
Can u help me? Pls restore my account!

Re: Banned

PostPosted: Tue Dec 01, 2015 12:18 am
by Nathrizyr
Greetings,

Please provide us with a character name.

Regards, GM Team

Re: Banned

PostPosted: Tue Dec 01, 2015 2:45 pm
by Sutty
I don't remeber it :(
I made that character for a test in order to look at it only, how large an the population on the server, and search Hungarians, nothing more :(
That character was in Ironforge and i was try to find Hungarian players in some channel, and done, i was banned :(
But i did nothing wrong, or cheating :(
First, i tryed to find Hungarians in General channel, after in trade channel...
Please check my account, i am not hacker, i did not any wrong!!! :(
Please restore my account! :(

Re: Banned

PostPosted: Tue Dec 01, 2015 2:51 pm
by Glenzig
If your account was new and your character was low level, you probably just tripped the chat filter. Low level characters are restricted from chatting in anything but /say and /party. If it's a false positive then they will restore your account. However, they need a character name to start a review.

Re: Banned

PostPosted: Tue Dec 01, 2015 2:55 pm
by Sutty
Then please check my accout, and you will see that character!
I dont remember his name, because, it was just a test, to find players... :(
Human warrior, low level i mean...
Help me pls! I wish to play! :(

Re: Banned

PostPosted: Tue Dec 01, 2015 3:36 pm
by Glenzig
Is it the only character on the account? You can provide the name of any character that is on the account.

Re: Banned

PostPosted: Tue Dec 01, 2015 3:45 pm
by Sutty
:( I was just created a character with random name, that, i test the server, how may hungarian players are there... i was Ironforge, when my account was colsed :( i tryed to serch another hungarians. My character's name was random, i don't remember it... My plan was : if i find hungarians, then i will delete that test-character, and start the game with real character :( ...i mean, he is only one character in my account...
Besides, my message was in channels : "Sziasztok! Vannak itt magyarok?" - (in english) : "Hi everyone! Are here Hungarians?"
That's all, nothing wrong :(
Sorry for my mistakes, my english is very poor!

Re: Banned

PostPosted: Tue Dec 01, 2015 4:01 pm
by Glenzig
It's not that you are in the wrong. From what you have said several times, I'm sure it was just a false positive on the anti golds Pam filter. What I'm saying is that you have to be able to provide the staff with a character name, or they won't be able to review your case. The only other alternative is to maybe send a PM to one of the gm's with your account name. But don't post that here, this is a public forum.

Re: Banned

PostPosted: Tue Dec 01, 2015 4:04 pm
by Benevael
Greetings,

Without a name of a character we cannot address the issue. It's not feasible to check every level 1 and try to determine if it is you.

You can PM me (or any GM) if you want to follow up further, or just create a new account.

Regards, GM Team.

Re: Banned

PostPosted: Tue Dec 01, 2015 4:11 pm
by Sutty
Okok!
I am really not remember my test-character's name :(
....or perhaps "BrĂștusz" a dwarf warrior?.... i think...or not.... :(
I will create a new account!
BUT!
Please tell me, what did i with wrong?! I don't want it to repeat again!
So what was my mistake? Not allowed for me to send message in any channel? Because i did not any else!
For what i must listen in the future with my new acc?