Account ban appeal. Please read first & last post.

Character Name: Kachomp
Server: Nost begins pvp realm
Hello, I was just playing and was disconnected. I went to log back in only to find out my account was banned. I don't use racial slurs, hacks, spam, or anything like that. I honestly have no idea why my account was banned. I read the post in the forums, logged into my account on the home page, and it does not say why my account was banned only that "Your account has been banned permanently". I also read all the things under "our rules" and I didn't violate any of them.
There are only two things that I can think of as to why this occurred:
1. I sent a mail to one of the annoying streamers that was spamming trade chat with his stream and I told him to stop being an effing dbag spamming trade chat and to stop streaming nost for fear of the server being shut down.
2. I made a deal with a friend of mine to get enough gold to purchase my mount. I was to trade him the 14 stacks of feathered arrows I had accumulated by sitting in desolace for hours on end buying them off people who were turning in the quest "stealing supplies" along with all my stacks of gold&silver bars/ore, a bunch of mithril, and a TON of greens to d.e. which were on my banker alt's (same account). You can check my banker alts and my main toon and you will see that I have all the materials that were to be traded. Many are in the mailbox but they are all there. I just got my mount last night, ran rfd with my guildie's and logged off. I logged on this morning to check my talents (was about to turn in the mage quest for the awesome wand and was debating switching to frost from fire), and to find all the items I promised to send him for the gold he sent me when I was dc'ed. When I tried logging back in it stated my account was banned.
I was talking to my friend on skype about fire or frost dilemma when I found this out. Needless to say he is also upset because now he will not be able to get the feathered arrows, gold silver and mithril bars, and all my boe greens I promised him for his enchanting.
Please let me know why this occurred, and what I can do to fix it. Like I said I've never been toxic, used any hacks/mods/bots/illegal addons, (I only have questie and gatherer) , and I am freaking out hardcore. I have offered gold in game if an item were to drop in dungeons but I don't think that's against the tos....
Please help me!!!
Thank you for your time and assistance.
-Kachomp
Server: Nost begins pvp realm
Hello, I was just playing and was disconnected. I went to log back in only to find out my account was banned. I don't use racial slurs, hacks, spam, or anything like that. I honestly have no idea why my account was banned. I read the post in the forums, logged into my account on the home page, and it does not say why my account was banned only that "Your account has been banned permanently". I also read all the things under "our rules" and I didn't violate any of them.
There are only two things that I can think of as to why this occurred:
1. I sent a mail to one of the annoying streamers that was spamming trade chat with his stream and I told him to stop being an effing dbag spamming trade chat and to stop streaming nost for fear of the server being shut down.
2. I made a deal with a friend of mine to get enough gold to purchase my mount. I was to trade him the 14 stacks of feathered arrows I had accumulated by sitting in desolace for hours on end buying them off people who were turning in the quest "stealing supplies" along with all my stacks of gold&silver bars/ore, a bunch of mithril, and a TON of greens to d.e. which were on my banker alt's (same account). You can check my banker alts and my main toon and you will see that I have all the materials that were to be traded. Many are in the mailbox but they are all there. I just got my mount last night, ran rfd with my guildie's and logged off. I logged on this morning to check my talents (was about to turn in the mage quest for the awesome wand and was debating switching to frost from fire), and to find all the items I promised to send him for the gold he sent me when I was dc'ed. When I tried logging back in it stated my account was banned.
I was talking to my friend on skype about fire or frost dilemma when I found this out. Needless to say he is also upset because now he will not be able to get the feathered arrows, gold silver and mithril bars, and all my boe greens I promised him for his enchanting.
Please let me know why this occurred, and what I can do to fix it. Like I said I've never been toxic, used any hacks/mods/bots/illegal addons, (I only have questie and gatherer) , and I am freaking out hardcore. I have offered gold in game if an item were to drop in dungeons but I don't think that's against the tos....
Please help me!!!
Thank you for your time and assistance.
-Kachomp