Can't log in

[berbeb]

I was playing my mage name is Teenagedream in the Shimmering Flats when I got DC'd and I can't log back in but my wife can still play help

[Mimma]

What error are you getting? Can you log in on an alt, or is it the entire account? More info please ...

[berbeb]

I just get "unable to connect" after typing in my login info but I had my wife log on her warrior on my computer no problem

[berbeb]

omg the website says my pw is wrong so i think i been hacked please help

[Pottu]

Greetings,

use the website to reset your password - click the "I forgot my password" button and then follow the instructions on the email you receive.

The GM team.

[berbeb]

says email is wrong I dont ever remember making a email to play

[Nathrizyr]

Greetings,

We do not give out account information such as email addresses.

Regards, GM Team

[berbeb]

can you just change the pw or change my email to one i remember?

[Arev]

can you just change the pw or change my email to one i remember?

It would be a huge security vulnerability if GM's could change passwords or registered e-mails just by asking on the forums.


You either know the e-mail registered to your account, or you don't own the account.....