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I think I got banned on accident

Posted:
Thu Dec 03, 2015 7:55 am
by wblair33
So my IGN is Draconas, I am on the pvp server and I was in Thunder Bluff trying to talk in trade chat to ask where the Blimp picks you up so I could travel to Org then to UC and I got banned. Now I noticed before this happened that I couldn't talk in trade or in says I thought something was bugged and I am wondering if My internet bugged out and then spammed all my chat at once causing a ban. I am not sure but I was just wondering if I could get some help on the issue. Thanks.
Re: I think I got banned on accident

Posted:
Thu Dec 03, 2015 3:53 pm
by chunass
wblair33 wrote:So my IGN is Draconas, I am on the pvp server and I was in Thunder Bluff trying to talk in trade chat to ask where the Blimp picks you up so I could travel to Org then to UC and I got banned. Now I noticed before this happened that I couldn't talk in trade or in says I thought something was bugged and I am wondering if My internet bugged out and then spammed all my chat at once causing a ban. I am not sure but I was just wondering if I could get some help on the issue. Thanks.
Since you seem to be a new player you probably got auto banned by their spam filter, you should get unbanned soon enough.
Re: I think I got banned on accident

Posted:
Thu Dec 03, 2015 3:55 pm
by wblair33
Okay thanks.
Re: I think I got banned on accident

Posted:
Thu Dec 03, 2015 9:23 pm
by Nathrizyr
Greetings,
Account was banned by our spam filter, but is now available for use again. Our apologies.
Regards, GM Team
Re: I think I got banned on accident

Posted:
Thu Dec 03, 2015 10:50 pm
by wblair33
No reason to apologize it is there for a good reason. Thank you for your speedy recovery and help.
Re: I think I got banned on accident

Posted:
Fri Dec 04, 2015 6:37 am
by Mimma
wblair33 wrote:No reason to apologize it is there for a good reason. Thank you for your speedy recovery and help.
Please avoid using the public chat channel until you are level 15, since this seems to trigger the spam filter. Uncortunately this is needed to combat the gold sellers.
Re: I think I got banned on accident

Posted:
Fri Dec 04, 2015 6:58 am
by wblair33
Yeah I was reading all the pan posts and saw that. I am 10 now so hopfully tomorrow.
Re: I think I got banned on accident

Posted:
Fri Dec 04, 2015 1:58 pm
by Benevael
Greetings,
Looks like you were banned by the chat spam system again. This case is under review.
You should try to limit the amount of use of chat channels, whispers, /say & /yell that you use on low level characters to avoid the inconvenience.
Regards, GM Team.
Re: I think I got banned on accident

Posted:
Sat Dec 05, 2015 3:19 am
by Benevael
Greetings,
You should be able to log in now.
Regards, GM Team.
Re: I think I got banned on accident

Posted:
Sat Dec 05, 2015 11:20 am
by AL900
Sorry to bump this but I might aswell ask here: what minimum level is recommended before being able to safely and fully use Trade chat? I'd like to advertise stuff I sell/craft when using my bank alt. I'm in the process of getting it to 10 to be able to use the channels but now I'm worried that might not be sufficient!