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Account Banned
Posted:
Sat Dec 05, 2015 8:48 pmby Fijay
Both my accounts gives me the message that they are banned. Some information around this would be appriciated.
Acc names: "********" and "********"
Re: Account Banned
Posted:
Sat Dec 05, 2015 9:19 pmby Benevael
Greetings,
Neither of those accounts has ever been banned. Please make sure you are typing in your password correctly, as there is an automatic (but temporary) lockout after too many incorrect login attempts.
Regards, GM Team.
Re: Account Banned
Posted:
Sat Dec 05, 2015 10:15 pmby Fijay
Thanks for the quick reply.
One of the accounts is still getting the message that its locked. And I am 100% positive that I use the correct information. I am really not sure what to do next.
Re: Account Banned
Posted:
Sun Dec 06, 2015 8:34 amby Benevael
Greetings,
Please provide the name of a character on the account for which you are still having issues.
Regards, GM Team.
Re: Account Banned
Posted:
Sun Dec 06, 2015 3:09 pmby Fijay
Lenpen is a name of a character on that account.
Re: Account Banned
Posted:
Sun Dec 06, 2015 9:43 pmby Fijay
Still unable to enter the account. Is there a process for resetting password or something?
Re: Account Banned
Posted:
Sun Dec 06, 2015 10:31 pmby Pottu
Greetings,
that account is not banned. Please check the sticky threads for further assistance.
The GM team.