Help me out of this situation,plz

[noselee]

Greetings!
I haven't logged in the game for more than 2 months,yesterday I try to log in,but it shows that my account was banned.I have no idea what is wrong with my account.Would you please help me out of this situation.Thanks a lot.My ID is Terranemperor and Shakyamani.
Best wishes!

[Nathrizyr]

Greetings,

Those IDs do not correspond to any existing character or account.

Regards, GM Team