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Account banned

PostPosted: Tue Dec 08, 2015 9:14 pm
by Haa
Hey guys,

played as usual until yesterday, but when i try to login today it says i got perma banned?
I know you're busy, but could you please have a look?

Server : PvP
Character : Aecia

Cheers

Re: Account banned

PostPosted: Wed Dec 09, 2015 7:06 pm
by Nathrizyr
Greetings,

Your account has been permanently banned for gold trafficking.

Regards, GM Team

Re: Account banned

PostPosted: Wed Dec 09, 2015 10:02 pm
by Haa
Hey,

there must be a mistake, the only gold traffic i can think of was between 2 of my accounts. I sent gold from my Bank Sozialamt to my Rogue Yalane (pls check it - you will see that both accounts have almost the same names), and sent it back to Aecia / Sozialamt a few days later.
Other than that no Gold was traded or sent anywhere, i only keep sending Items to my bank alt to sell them from there :/

Could you please investigate this issue?
Thanks in advance

Haa

Re: Account banned

PostPosted: Thu Dec 10, 2015 1:47 pm
by Haa
Hey guys,

getting banned is one thing, but only getting a copy & paste answer afterwords feels really bad. I play here for several month and really liked the experience you guys offered so far.

Please .. take your time, investigate the gold traffic on my account thoroughly and check the information i posted above.
Thank you :)

Haa

Re: Account banned

PostPosted: Thu Dec 10, 2015 1:49 pm
by seebi
Welcome to my world. Good luck mate!

Re: Account banned

PostPosted: Sat Dec 12, 2015 5:44 pm
by Haa
Hey,

any update on this?

Greetings,
Haa

Re: Account banned

PostPosted: Sun Dec 13, 2015 9:15 pm
by Tyrael
Greetings,

This account has been double checked and the ban will remain.

This case is closed and will not be reopened.

Regards,
GM Team