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Account banned please check

PostPosted: Wed Dec 09, 2015 9:53 am
by tehele
Dear Support,
tonight my account has been banned and from my point of view there should be no reason for it?

Accountname: tehele

Please check and confirm why the account has been banned.

I am playing my account from two locations, work and of course from home so if the reason was different IPs logging in I can confirm that it's me playing.

Thanks for the feedback.

BR

Re: Account banned please check

PostPosted: Wed Dec 09, 2015 7:49 pm
by Nathrizyr
Greetings,

Your account has been permanently banned for gold trafficking.

Regards, GM Team

Re: Account banned please check

PostPosted: Thu Dec 10, 2015 1:14 pm
by tehele
Dear Daemon,
please double check this ban.
I never did any kind of "gold trafficking" or anything else against the ToS.

All trades or AH sells I did where done with my own farmed items / materials or trades with friends and guild mates.

I can not think of anything I could have done to verfiy this ban.

Please take a second look at it, thank you in advance.

BR

Re: Account banned please check

PostPosted: Mon Dec 14, 2015 12:46 pm
by tehele
bump
thanks in advance.

BR

Re: Account banned please check

PostPosted: Wed Dec 16, 2015 1:25 am
by Tyrael
Greetings,

This account has been double checked and the ban will remain.

This case is closed and will not be reopened.

Regards,
GM Team