Please help me, I am mistaken title.

My account is PVE server SCKYH. philipsk user name is, has been closed for several days, and I made a number of complaints, you do not give a reason, I swear not to use third party software. There are no other people. No sale of gold, there is no place to deal with any other breach of agreement. I said the old players in world of Warcraft, the official server in China have their own association and a lot of friends, my friend introduced me to this server, I like everything here, please thaw my account. I don't want to reach the current level in 10 days.
Thank you
Thank you