Account Banned

Dear GM Team
Greetings,
My account was banned temporarily.I would like to know that how long with it and how to accelerate the programme.Please help me.
Character name:Rogerfedere(human warrior).
Server:pvp.
Thanks a lot.
Greetings,
My account was banned temporarily.I would like to know that how long with it and how to accelerate the programme.Please help me.
Character name:Rogerfedere(human warrior).
Server:pvp.
Thanks a lot.