Permanent Ban Appeal

Greetings,
This will be an appeal for this account, specifically the character in question was Happyminty, Level 60 Rogue, Nostralrius Begins PVP Server. The previous night I was contacted while in a BG that "actions were being taking towards my account, and any continued actions on my behalf would result in a ban". In the words of the GM who spoke to me, I was told I was receiving a warning. Later that night I contacted the GM staff to inquire what exactly was the offense, and what the issue was. After a lengthy conversation with GM #2, he informed me I was warned for AFK/non-participating in a BG, claims which combat logs and scoreboards can say otherwise, but that is not why I am here. He also informed me I was being investigating for anti-afk software for a permanent ban. Baffled, I scrambled to find as much information as possible. I also explained to this GM exactly the method I used to stay out of AFK, asking if it was against the Terms of Use. ( This method by the way, involves a program on my pc that prompts me at a given time to open the client and click, as to press an in-game macro that will /s a phrase, keeping me non-afk.) The GM informed me this was no against the terms of use, but I had my doubts that it would be explained so well to the investigating team.
The appeal on my part is as follows. I was punished with a punishment I would not have none about had I not contacted the GM staff ( I was informed that all I was receiving was a warning). Being a player since DAY ONE of this server, and no offenses to date, I find it harsh to punish me with a permanent ban for something that, in my mind was grey area. Understandable, this might not be such a grey area for your team, but for me and countless others in the player base, I can assure you it was borderline. I am not trying to say that there should be no punishment, but something like a warning or a suspension seems more equal to the crime, seeing as it was a first time offense from any account linked to my IP, and seeing as how it was being operated in a grey area. The terms of use say that botting is bannable, but if the entire story is told, botting was not occurring, so I wish you could take a moment to reconsider the severity of the given punishment.
Warm Regards,
Happyminty
This will be an appeal for this account, specifically the character in question was Happyminty, Level 60 Rogue, Nostralrius Begins PVP Server. The previous night I was contacted while in a BG that "actions were being taking towards my account, and any continued actions on my behalf would result in a ban". In the words of the GM who spoke to me, I was told I was receiving a warning. Later that night I contacted the GM staff to inquire what exactly was the offense, and what the issue was. After a lengthy conversation with GM #2, he informed me I was warned for AFK/non-participating in a BG, claims which combat logs and scoreboards can say otherwise, but that is not why I am here. He also informed me I was being investigating for anti-afk software for a permanent ban. Baffled, I scrambled to find as much information as possible. I also explained to this GM exactly the method I used to stay out of AFK, asking if it was against the Terms of Use. ( This method by the way, involves a program on my pc that prompts me at a given time to open the client and click, as to press an in-game macro that will /s a phrase, keeping me non-afk.) The GM informed me this was no against the terms of use, but I had my doubts that it would be explained so well to the investigating team.
The appeal on my part is as follows. I was punished with a punishment I would not have none about had I not contacted the GM staff ( I was informed that all I was receiving was a warning). Being a player since DAY ONE of this server, and no offenses to date, I find it harsh to punish me with a permanent ban for something that, in my mind was grey area. Understandable, this might not be such a grey area for your team, but for me and countless others in the player base, I can assure you it was borderline. I am not trying to say that there should be no punishment, but something like a warning or a suspension seems more equal to the crime, seeing as it was a first time offense from any account linked to my IP, and seeing as how it was being operated in a grey area. The terms of use say that botting is bannable, but if the entire story is told, botting was not occurring, so I wish you could take a moment to reconsider the severity of the given punishment.
Warm Regards,
Happyminty