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Ban appeal

PostPosted: Thu Dec 17, 2015 1:35 am
by mrbinz69
Hello I was playing last night with my friend and we were both in stormwind level 5 humans, we were just standing around doing nothing but talking and suddenly i got disconnected and it said my account has been closed. my username is mrbinz69

Re: Ban appeal

PostPosted: Thu Dec 17, 2015 2:18 am
by Naulii
You probably got banned from the automatic anti-goldseller system.

Try to not use any public chat channels until level 15, to avoid unneccessary false "positives" from the system.

If a gamemaster gets time to review your case, you'll probably get unbanned.

Re: Ban appeal

PostPosted: Thu Dec 17, 2015 3:22 am
by Steelbash
Aka: every 30mins or so a level 5 random char comes in major cities and advertises a gold buying website

Re: Ban appeal

PostPosted: Fri Dec 18, 2015 12:50 am
by mrbinz69
Naulii wrote:You probably got banned from the automatic anti-goldseller system.

Try to not use any public chat channels until level 15, to avoid unneccessary false "positives" from the system.

If a gamemaster gets time to review your case, you'll probably get unbanned.

alright thanks yeah i was trying to hop on trade to ask a few questions, thanks for the info how long does it take to get a reply from the gms?

Re: Ban appeal

PostPosted: Fri Dec 18, 2015 12:57 am
by Naulii
Since gamemasters are doing this in their freetime there is no average time estimate.

You just have to be patient and within a few hours or 1-3 days you'll get a response.

Re: Ban appeal

PostPosted: Fri Dec 18, 2015 5:13 am
by Tyrael
Greetings,

Account unbanned.

Regards,
GM Team.