Please help

Please help

by Bantcm » Fri Dec 18, 2015 4:22 pm

My account has been banned and I don't know why. I have tried to log on to the website and it just says "banned permanently". Character name Lucita.

I do use a proxy server to access the internet that changes my location so it may look as if I have been logging on in different locations around the world. I normally turn this off when I am playing wow but I accept I may have sometimes forgotten.

Hopefully this can be looked at and resolved.
Bantcm
Tester
 

Re: Please help

by Bantcm » Sat Dec 19, 2015 7:00 pm

I understand you guys are busy and I don't pay anything to play this game but I would be really grateful if this can be looked at. I wanted to play with friends over the Christmas period.

I can understand how a vpn could make things look odd as I am logging on from many different parts of the world but it was always me logging playing with friends.
Bantcm
Tester
 

Re: Please help

by Pottu » Sat Dec 19, 2015 7:06 pm

Greetings,

that account was banned for gold trafficking.

The GM team.
User avatar
Pottu
Game Master
Game Master
 

Re: Please help

by Bantcm » Sat Dec 19, 2015 7:14 pm

Could you please review this as I have not been involved in any gold trafficking.
Bantcm
Tester
 

Re: Please help

by Tyrael » Sun Dec 20, 2015 7:57 pm

Greetings,

This account has been double checked and the ban will remain.

This case is closed and will not be reopened.

Regards,
GM Team
GM Team Leader
User avatar
Tyrael
Game Master
Game Master
 


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