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Please help

PostPosted: Fri Dec 18, 2015 4:22 pm
by Bantcm
My account has been banned and I don't know why. I have tried to log on to the website and it just says "banned permanently". Character name Lucita.

I do use a proxy server to access the internet that changes my location so it may look as if I have been logging on in different locations around the world. I normally turn this off when I am playing wow but I accept I may have sometimes forgotten.

Hopefully this can be looked at and resolved.

Re: Please help

PostPosted: Sat Dec 19, 2015 7:00 pm
by Bantcm
I understand you guys are busy and I don't pay anything to play this game but I would be really grateful if this can be looked at. I wanted to play with friends over the Christmas period.

I can understand how a vpn could make things look odd as I am logging on from many different parts of the world but it was always me logging playing with friends.

Re: Please help

PostPosted: Sat Dec 19, 2015 7:06 pm
by Pottu
Greetings,

that account was banned for gold trafficking.

The GM team.

Re: Please help

PostPosted: Sat Dec 19, 2015 7:14 pm
by Bantcm
Could you please review this as I have not been involved in any gold trafficking.

Re: Please help

PostPosted: Sun Dec 20, 2015 7:57 pm
by Tyrael
Greetings,

This account has been double checked and the ban will remain.

This case is closed and will not be reopened.

Regards,
GM Team