by Mimma » Thu Dec 24, 2015 9:10 am
If you are below level 15, then you probably got caught by the spam filter which is very sensitive at low levels.
It is adviced that you don't use the chat channels until you are level 15 - annoying, but unfortunately necessary to combat the gold sellers.
If this is indeed the case, a GM should revert your ban when he reach your request in the queue.