Node Exploit Appeal - Under Review - Setup

Character: Setup
Realm: PVP Realm
Reason: Banned for tapping thorium too many times.
When I realized the ore vein had more ore than usual, the first thing I did was open a ticket to ask a GM if the change was intentional. I kept tapping the mine while I waited for a response. I never received a response, but it became apparent to me the node was bugged, so I stopped mining and attempted to alert the staff with this thread:
https://forum.nostalrius.org/viewtopic.php?f=76&t=29805
When the staff became aware of the bug, I deleted my GM ticket, and I also deleted all of the ore, gems, and arcane crystals from the bugged node. (Actually, I kept one arcane crystal, because I collected it within the first 4-5 taps of hitting the vein, meaning that I received it legitimately.) Having made every attempt to alert the staff, and having deleted all of the collected ore once I had realized it was a bug, I believe this ban is inappropriate.
Thank you for your consideration.
- Setup
Realm: PVP Realm
Reason: Banned for tapping thorium too many times.
When I realized the ore vein had more ore than usual, the first thing I did was open a ticket to ask a GM if the change was intentional. I kept tapping the mine while I waited for a response. I never received a response, but it became apparent to me the node was bugged, so I stopped mining and attempted to alert the staff with this thread:
https://forum.nostalrius.org/viewtopic.php?f=76&t=29805
When the staff became aware of the bug, I deleted my GM ticket, and I also deleted all of the ore, gems, and arcane crystals from the bugged node. (Actually, I kept one arcane crystal, because I collected it within the first 4-5 taps of hitting the vein, meaning that I received it legitimately.) Having made every attempt to alert the staff, and having deleted all of the collected ore once I had realized it was a bug, I believe this ban is inappropriate.
Thank you for your consideration.
- Setup