Account mistakenly banned?

[Synik]

Hi. My girlfriend and I just started playing tonight. We each got to level 5 and attempted to ask a question in general chat. Immediately upon posting to general chat in stormwind, her account was logged out and it was apparently banned. Myself, being in Ironforge, also asked a question in general chat and was immediately logged out and banned.

Please review this issue.

[Tyrael]

Greetings,

Please provide a character name.

Regards,
GM Team.

[Synik]

Sorry, its Synnik.

[Tyrael]

Greetings,

Account unbanned.

Regards,
GM Team.