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Account closed

PostPosted: Tue Jan 05, 2016 2:16 pm
by Gryms
Hello,

My account is banned, but I have not broken any rules. Why is my account closed?

Character Gryms on PvP.

Re: Account closed

PostPosted: Tue Jan 05, 2016 2:26 pm
by Leythia
Greetings,

Your account has been banned for Gold Trafficking.
This means you either bought or sold gold.

Best regards,
GM Team.

Re: Account closed

PostPosted: Tue Jan 05, 2016 2:29 pm
by Gryms
I have never bought gold. I do a lot of trading on AH, mostly buying and reselling items (mats and twink items), which may have flagged my account?

Please review.

Re: Account closed

PostPosted: Tue Jan 05, 2016 3:06 pm
by Leythia
Greetings,

Your case is under review.

Best regards,
GM Team.

Re: Account closed

PostPosted: Wed Jan 13, 2016 1:08 pm
by Gryms
A week has gone and I'm curious if you've had time to look at this?

I'm sure if you have logs of AH transactions you will see that what little gold I've made are all legit, with both wins and failures of playing the auction house.

I'm just eager to get back and play again. Thank you.

Re: Account closed

PostPosted: Fri Jan 15, 2016 1:09 am
by Benevael
Greetings,

We have completed the review of the ban on this account, and the offence has been confirmed.
The account will remain permanently banned.

Regards, GM Team.