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Account Banned. Very Confused.

PostPosted: Tue Jan 05, 2016 10:13 pm
by Gnomags
My account was banned this morning and I have no idea why. Ive been routinely playing the past several days and woke up to being banned? I looked on my account on the nostalrius main website and it didnt say what i allegedly did to deserve the ban. I would love to speak with someone who can help me resolve this.

ps. This post is from a recently made account because for some reason i can log in fine to the main website, but cant log into the forums.

Re: Account Banned. Very Confused.

PostPosted: Wed Jan 06, 2016 12:53 am
by Leythia
Greetings,

Please provide a character and server name to work with.

Best regards,
GM Team.

Re: Account Banned. Very Confused.

PostPosted: Wed Jan 06, 2016 4:49 pm
by Gnomags
Gnomag on the PVP server. Alliance side.

Re: Account Banned. Very Confused.

PostPosted: Wed Jan 06, 2016 4:54 pm
by Leythia
Greetings,

Your account has been banned for Gold Trafficking.
This means you either bought or sold gold, which is clearly against our Terms of Use.

Best regards,
GM Team.

Re: Account Banned. Very Confused.

PostPosted: Wed Jan 06, 2016 6:05 pm
by Gnomags
That is absolutely not true. I never bought or sold any gold what so ever. What im thinking happened is when i sent a gold through the mail to my friend. He's level 40 and JUST purchased his mount and had like 5 silver to his name and couldnt afford to get around in the game so i bailed him out until he could pay me back. I've heard stories in my guild with people getting banned for trading a gold or so to random people, but i would never think id get banned for bailing my friend out. Especially with just a gold!

Im sure you can even see the messages back and forth between Minkeeoi and I prior to me sending the gold.


Can you please look into this? I feel a big mistake was made here. Thanks!

Re: Account Banned. Very Confused.

PostPosted: Thu Jan 07, 2016 9:11 am
by Benevael
We have placed the ban under review and will get back to you in this thread.

Re: Account Banned. Very Confused.

PostPosted: Thu Jan 07, 2016 5:10 pm
by Gnomags
Ok. PLEASE look further into this one. This is a huge mistake. Thank you for your time!

Re: Account Banned. Very Confused.

PostPosted: Fri Jan 15, 2016 1:21 am
by Benevael
Greetings,

We have completed the review of the ban on this account, and the offence has been confirmed.
The account will remain permanently banned.

Regards, GM Team.