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Just got banned

PostPosted: Mon Jan 11, 2016 12:49 am
by Arctures
I just started playing a couple hours ago, was really enjoying everything and loving the nostalgia. I just completed the starting area (Dwarf) and I ran to iron forge to get training in skinning. I was running to the middle of Iron forge when I got disconnected. I tried to log back in and it said my account was ban. All I did was a few quests and run to Iron forge lol.
My characters name was a little dwarf paladin named Arctures. No clue what happened. I am making a new account because I was really enjoying the game, but would still like a response so it does not happen again.
Thanks!

Re: Just got banned

PostPosted: Mon Jan 11, 2016 12:53 am
by Naealath
Greetings,

Please give a character name to work with.

Best Regards,
GM Team

Re: Just got banned

PostPosted: Mon Jan 11, 2016 1:10 am
by Arctures
Characters name was Arctures
Sorry it was in the post but kinda hidden

Re: Just got banned

PostPosted: Mon Jan 11, 2016 2:39 am
by Arctures
It is kinda scary I dont want to really play until I find out what happen, I would hate to work hard to level a character up just to have him randomly ban for no reason. I thought I would add some more information in case its some program I have running in the back ground.
-I was running the Blizzard Launcher in the back ground talking to my bnet friends about the server I was on and how cool it was. Not sure if maybe this made your bot/muti boxing detectors go nuts or something.
-I was running an update on my Naga mouse and keyboard
-I had netflix up on my other monitor

---Just wondering if any of these programs could cause a "false positive" Like I said I am not worried about getting my account back with the lvl 6 paladin, I just want to make sure if I do commit to this I dont get wrongly ban down the line after I put signififant work into it! Hope to hear back!
Thanks

Re: Just got banned

PostPosted: Mon Jan 11, 2016 2:51 am
by Leythia
Greetings,

Account unbanned.
Try to not use any public chat channels below level 15.

Best regards,
GM Team.