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Account closed

Posted:
Mon Jan 11, 2016 4:53 pm
by RaZoriX
Hi,
my account was deactivated 12 hours ago. It contains lvl 5 rouge and lvl 3 warrior.
I would kindly ask for reactivation,
thanks,
R.
Charaktername: Têss
Re: Account closed

Posted:
Mon Jan 11, 2016 5:26 pm
by Gundreda
Please remove your account ID, as character names is all that is needed to identify the account in question. Openly sharing the account ID is a massive security issue.
Re: Account closed

Posted:
Mon Jan 11, 2016 5:43 pm
by Mimma
It sounds like you were banned by the automatic spam system. If so, a GM should be able to revet the ban soon.
It is recommended that you don't use the chat channels before reaching level 15. Annoying, but necessary to combat the chinese gold sellers.
Re: Account closed

Posted:
Mon Jan 11, 2016 5:45 pm
by RaZoriX
good point, thanks for the advise !
Re: Account closed

Posted:
Mon Jan 11, 2016 8:48 pm
by Leythia
Greetings,
Your case is under review.
Best regards,
GM Team.
Re: Account closed

Posted:
Mon Jan 11, 2016 9:17 pm
by Leythia
Greetings,
Account unbanned.
Try to not use any public chat channel below level 15 as this can result in false positives of our system.
Best regards,
GM Team.