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Banned

PostPosted: Mon Jan 11, 2016 6:46 pm
by JudasX
Hello there,

I just got banned and looking through some posts (I didn't get any information for why I got banned whatsoever on the homepage) I think it might have been an automated issue (spambot filter or w/e).
Since I'm only lvl 5 and got banned immediately after typing into the /2 (or /1 in sw, not really sure) it sounds quite reasonable.

My character name is: Jashugan

Ps: please help me so I can spend my free hours of today with happy questing :')

Re: Banned

PostPosted: Mon Jan 11, 2016 6:53 pm
by Mimma
It sounds like you were banned by the automatic spam system. If so, a GM should be able to revert the ban soon.

It is recommended that you don't use the chat channels before reaching level 15. Annoying, but necessary to combat the chinese gold sellers.

Re: Banned

PostPosted: Mon Jan 11, 2016 8:49 pm
by Leythia
Greetings,

Your case is under review.

Best regards,
GM Team.

Re: Banned

PostPosted: Mon Jan 11, 2016 9:17 pm
by Leythia
Greetings,

Account unbanned.
Try to not use any public chat channel below level 15 as this can result in false positives of our system.

Best regards,
GM Team.