Relianth - Banned

Relianth - Banned

by Reli4nth » Mon Jan 11, 2016 7:45 pm

Hi,

I got a message saying my account has been banned.

Maybe it has to do with an issue this afternoon:

I was getting a connection error, but only with my account. For testing purposes, I created a new account to see if the error persisted.
I guess it's forbidden to have multiple accounts, but didn't think of that until I saw the banned message.

I can login into the webpage (with both accounts), but not into the game.

Any help is appreciated.

Thank you.
Last edited by Pottu on Mon Jan 11, 2016 7:48 pm, edited 1 time in total.
Reason: Removed account names
Reli4nth
Tester
 

Re: Relianth - Banned

by Pottu » Mon Jan 11, 2016 7:48 pm

Greetings,

we need a character name and the realm you play on.

The GM team.
User avatar
Pottu
Game Master
Game Master
 

Re: Relianth - Banned

by Reli4nth » Mon Jan 11, 2016 7:54 pm

Character is named Relianth on the PvP server
Reli4nth
Tester
 

Re: Relianth - Banned

by Leythia » Mon Jan 11, 2016 7:58 pm

Greetings,

Your account has never been banned.

Please make sure you are entering the correct password.
If you had multiple failed login attempts you probably got an automatic IP ban which will lift on its own after 1-2 hours.

If you forgot your password, try to resett it here

Best regards,
GM Team.
Nostalrius Begins Gamemaster | GMT+1
https://en.nostalrius.org/terms-of-use
Leythia
Game Master
Game Master
 


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