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I got a ban on non obvious reason

Posted:
Thu Jan 14, 2016 1:34 am
by CEHbKO
Tell me please, I have not played one and a half months. When entering the game found that my character has been banned . Please write why.
Mage level 60 , Alliance , nickname - Veratyr.
Re: I got a ban on non obvious reason

Posted:
Thu Jan 14, 2016 1:53 am
by Leythia
Greetings,
Your account has been banned for Gold Trafficking.
This means you either bought or sold gold.
This ban is now under review and we'll tell you the result in this thread once it got reviewed.
Until then please be patient.
Best regards,
GM Team.
Re: I got a ban on non obvious reason

Posted:
Thu Jan 14, 2016 2:16 am
by CEHbKO
But I did not sell anything for real. I just helped a few of my friends for 1-5 gold. No more.
And once I borrowed 200 gold for my guildmate to buy some things.
It's all.
Please look into this issue , I played for a long time and put a lot of time in this character . I hope for your favor...
Best regards
Nickolay
Re: I got a ban on non obvious reason

Posted:
Thu Jan 21, 2016 10:17 pm
by CEHbKO
Raise the topic up. I want to know the details of the investigation.
Re: I got a ban on non obvious reason

Posted:
Thu Jan 21, 2016 10:27 pm
by Nathrizyr
Greetings,
Please stop bumping the topic, it will not hasten the investigations process.
Regards, GM Team
Re: I got a ban on non obvious reason

Posted:
Thu Jan 21, 2016 10:35 pm
by CEHbKO
I apologize for that. But you must understand me. I'm not to blame for the reason for which my character was banned . If the investigation is more than 2 months , it will be closed. And I want to get the result.
Re: I got a ban on non obvious reason

Posted:
Sun Jan 24, 2016 11:59 am
by CEHbKO
How is the investigation of my character ? Do not misunderstand me , I 'm waiting for a long time and not getting any response.
Re: I got a ban on non obvious reason

Posted:
Sun Jan 24, 2016 12:15 pm
by grifinger
Greetings!
Please remain patient during the period where Game Masters are performing their investigation. I highly refrain from bumping the topic anymore as this will not haste the investigation.
/Grifinger
Re: I got a ban on non obvious reason

Posted:
Sun Jan 24, 2016 12:26 pm
by CEHbKO
I am afraid that the period of the investigation comes to an end , and the topic will be closed without result
Re: I got a ban on non obvious reason

Posted:
Sun Jan 24, 2016 12:47 pm
by grifinger
CEHbKO wrote:I am afraid that the period of the investigation comes to an end , and the topic will be closed without result
Greetings!
No investigations are closed until an outcome has been found. Keep in mind that your case is not the only one in the queue pending investigation, and that Game Masters are using their freetime on investigations.
Please remain patient as the investigation could take weeks before it is concluded. And as i mentioned earlier, i strongly advise that you refrain from attempting to put Game Masters in a hurry.
/Grifinger