My account stolen personal

My account stolen personal

by maomao2808 » Mon Jan 18, 2016 6:25 am

Dear GM: hello:
I am an ordinary player from China! I hope you can fair judgment to my question
My account is in the daytime today was stolen! Is Beijing time 1 o 'clock! The process is not I in the game! Yesterday evening I and my guild friend also in Alahi battlefield!Please check the clear, why my account will be closed!!! It is not because I buy gold COINS
Would you please also me a fair!
An ordinary player from China.
Chaoshen lv60
maomao2808
Tester
 

Re: My account stolen personal

by FarmerJoe » Mon Jan 18, 2016 12:47 pm

A. Account security

The account owner is responsible for the security of the account and that it's sufficiently protected. Note that Nostalrius staff does not recover hacked accounts. You should:

Never share your account information;
Have a unique and complicated password that does not exceed 16 characters;
Connect yourself from a secure computer and network;
Never download unsafe files that might contain viruses/malware.
Your pleasure is my work.. Or is my work also a pleasure? ^__^
User avatar
FarmerJoe
Senior Sergeant
Senior Sergeant
 

Re: My account stolen personal

by Leythia » Mon Jan 18, 2016 4:30 pm

Greetings,

Your account has been banned for being compromised.

Account security is the whole responsibility of the account owner and thus the account will remain banned.

Best regards,
GM Team.
Nostalrius Begins Gamemaster | GMT+1
https://en.nostalrius.org/terms-of-use
Leythia
Game Master
Game Master
 


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