Banned

I was doing some normal AB when i got dc and when i tried to log on it said i was banned.
I was also banned with same circumstances last time, Was in AB and shit was lagging hard so i guess ur automatic bann "stuff" don´t like when server laggs and i´m in ab.
Char name: Winnymomo
Server: Nostalrious pvp
plz fix this shit is rediculus
*Edit
Btw when logging in on the website it says nothing about me being banned.
*Edit2
Ok it says account is closed and not banned.
Been waiiting some hours now and would kinda like a answer.
I was also banned with same circumstances last time, Was in AB and shit was lagging hard so i guess ur automatic bann "stuff" don´t like when server laggs and i´m in ab.
Char name: Winnymomo
Server: Nostalrious pvp
plz fix this shit is rediculus
*Edit
Btw when logging in on the website it says nothing about me being banned.
*Edit2
Ok it says account is closed and not banned.
Been waiiting some hours now and would kinda like a answer.