Banned

Greetings gamemasters
I've just recived a call from my little brother crying and telling me he got us both banned. Apparently you've caught him logged on 2 accounts on the same ip-adress.
This might have been my fault in some way, i told him to get my char to Tanaris while my connection was down. I was about to help him in Zul'farrak.
My question is if it's possible to get a warning of some kind or a banned for a specific period of time instead of permanent ban since it in this case wasn't about multiboxing or doing any harm to the game in any matter.
We both love the the game and especially me since the nostalrius pvp server reminds me of good old times.
Therefore please reconsider your decision.
Realm: Noslarius pvp
Char names: Tackkar and Sickla
Best Regards
Oscar
I've just recived a call from my little brother crying and telling me he got us both banned. Apparently you've caught him logged on 2 accounts on the same ip-adress.
This might have been my fault in some way, i told him to get my char to Tanaris while my connection was down. I was about to help him in Zul'farrak.
My question is if it's possible to get a warning of some kind or a banned for a specific period of time instead of permanent ban since it in this case wasn't about multiboxing or doing any harm to the game in any matter.
We both love the the game and especially me since the nostalrius pvp server reminds me of good old times.
Therefore please reconsider your decision.
Realm: Noslarius pvp
Char names: Tackkar and Sickla
Best Regards
Oscar