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Banned after server crash

PostPosted: Tue Jan 19, 2016 3:16 am
by Khan57
Name: Blackassho

After server crash attempting to login multiple times stuck at loading screen or retrieving character. Eventually said my account was banned. I then went to the website to confirm that this was real. Which lead me here to appeal. I have never done anything bannable. I would like to get back on to continue raiding. No idea what this is about. I was in the middle of a DM run when the server crashed. Please fix as soon as possible. Thanks.

Re: Banned after server crash

PostPosted: Tue Jan 19, 2016 3:17 am
by Leythia
Greetings,

Your case is under review.

This can take some time. Please be patient until we respond again in this Thread.

Best regards,
GM Team.

Re: Banned after server crash

PostPosted: Sat Jan 23, 2016 6:09 pm
by Khan57
Dont forget about me! I see you're very busy with all these reviews and whatnot, I just don't want to be left behind. Its been about a week now. I've seen on other posts that you say reviews can take several weeks. So just giving myself a bump.

Re: Banned after server crash

PostPosted: Wed Jan 27, 2016 7:44 am
by Leythia
Greetings,

We have reviewed this case and your account has been unbanned.

Best regards,
GM Team.