Account Banned Pls Help

[nicknebs]

Hello there,


I am an avid player of your server and have invested quite a large amount of time into my account, yet today I found I was banned. I cannot find the reason for this banned and am very confused. Can I get a GM to assist me please?


It says not to leave any information regarding account name or email addresses or anything like that so I'm assuming making this thread will refer me to a GM?

Please help this makes me very sad

[Leythia]

Greetings,

We need a character and server name to work with.

Best regards,
GM Team.

[nicknebs]

The character I have been playing most recently is Moonlordx, I believe this was done when I was transferring items over to the opposite faction with my roommate's help. He was on the horde char I was on the alliance char, we started to play some other games and both came back about 30 minutes ago and realized we were both banned.

The horde character he was on is Baerz

These characters are on the PvP server.


Thanks so much for the quick response I really appreciate it!

[Leythia]

Greetings,

This case is under review.

This can take some time. Please be patient until we respond again in this Thread.

Best regards,
GM Team.

[nicknebs]

Okay Leythia,


Thank you for taking the time to look at my case. I am a huge fan of the server and have been playing since release. I really dont want to lose my hard earned account forever...

[nicknebs]

Also Leythia,

My roommate is wondering if he should aslo make a ticket regarding his account with the character name Baerz. He was on the opposite end of the neutral auction house as a horde char while I was transferring items over as an alliance character? I see this also as the exception to your "multiboxing" rules as well, since I'm assuming we are being accused of multiboxing as we do not engage in any sort of other behavior that could even be confused as against the terms of use otherwise and the last thing we both did on either of our accounts was transfer a few items over to alliance side via the neutral auction house in booty bay.

Can both of our accounts be appealed in this thread? Or should he make his own appeal?

[Benevael]

He should make his own appeal in a separate thread. However, please do provide a link to this thread when he does.

[nicknebs]

Thanks so much for the quick reply, I really appreciate you guys being so responsive in our time of crisis.


He said he is writing the thread now, I told him to refer to this thread in his post.

[nicknebs]

My roommate encountered an error when trying to submit his thread, and now when trying to log into the forums his information is not working correctly? He can log onto the main website but cannot log into the forums to create a thread. Should he try resetting password? He doesn't want to do anything to mess with it if you guys are looking at it right now.

[nicknebs]

I dont mean to complicate things with my above post, its just that he cannot log in to talk to a GM himself, so he's asking me to post on his behalf in my thread asking why he is unable to log into forums.


We will keep looking at this thread and hope for an update tomorrow. Thanks again