Page 1 of 1
My friend just started and got banned?
Posted:
Sat Jan 23, 2016 12:05 pmby KevChelios
My friend "Menjonny" just got banned lvl 5 paladin. But why?
Re: My friend just started and got banned?
Posted:
Sat Jan 23, 2016 12:17 pmby grifinger
Greetings!
Did your friend use public chat by any chance? If so he may have been snatched by one of the anti-spam filters in place.
Using a public chat when below level 15 can result in an anti-spam filter banning the account.
/Griflnger
Re: My friend just started and got banned?
Posted:
Sat Jan 23, 2016 12:19 pmby Leythia
Greetings,
As Grifinger did mention, we have a chat protection in place that can mistakenly ban new players.
We'll review this case as soon as possible and will get to you in this Thread.
Best regards,
GM Team.
Re: My friend just started and got banned?
Posted:
Sat Jan 23, 2016 12:55 pmby maxlabba
Hey, Menjonny here, how is it going? I kinda really want to play
Re: My friend just started and got banned?
Posted:
Sat Jan 23, 2016 2:07 pmby grifinger
Greetings!
Please remain patient. The investigations that the Game Masters perform can take days or weeks, depending on the amount of investigations they need to perform.
Alternatively you can create a new account(since the character was only level 5)
/Grifinger
Re: My friend just started and got banned?
Posted:
Sat Jan 23, 2016 2:17 pmby maxlabba
Yeah, I just made a new account so i'll just have to play on that one instead!
Re: My friend just started and got banned?
Posted:
Sat Jan 23, 2016 9:12 pmby Nathrizyr
Greetings,
Account unbanned.
Regards, GM Team