banned after afk

Hello,
i was afk for a couple minutes (for about 2 hours i mostly was just short moving my char to not getting logged out and i was watching tv besides and eating and surfing in internet) and when i moved my character and gone down of my horse so that i wouldnt get /afk (+ that i wont get logged out) i got a disconnect and tryed to loggin again.
when i then wanted to login it said my account would be banned.
after i saw this i logged in on the account of a friend of mine and after i did just a single step i got a disconnect aswell and same message when trying to loggin on that account.
so i logged in on the homepage and got the message that my account would be banned permanently.
i wasnt sure where to find "reasons for banned accounts" or such to see why i would get banned + even the account of my friend after a loggin. is this a server wide issue or just a individual case of an error or such ?
im pretty confused about that now and hope that you can help me :/
thanks for taking time,
kind regards (Prototype12 - Character: Noidar + my friends account where i sent this forum post from)
i was afk for a couple minutes (for about 2 hours i mostly was just short moving my char to not getting logged out and i was watching tv besides and eating and surfing in internet) and when i moved my character and gone down of my horse so that i wouldnt get /afk (+ that i wont get logged out) i got a disconnect and tryed to loggin again.
when i then wanted to login it said my account would be banned.
after i saw this i logged in on the account of a friend of mine and after i did just a single step i got a disconnect aswell and same message when trying to loggin on that account.
so i logged in on the homepage and got the message that my account would be banned permanently.
i wasnt sure where to find "reasons for banned accounts" or such to see why i would get banned + even the account of my friend after a loggin. is this a server wide issue or just a individual case of an error or such ?
im pretty confused about that now and hope that you can help me :/
thanks for taking time,
kind regards (Prototype12 - Character: Noidar + my friends account where i sent this forum post from)