Account frozen？

[alistarxd]

To Whom may concern,
This is a nostraliurs palyers, I was just recently （today）banned because I was told that I was AFK at AV when its battling, the truth was I was just left in a while to collect my stuff from express downstairs, my kid (who is just 4 years old) played my character, and just walk around, my kid didn't know how to reply and haven't know idea about english at all, When i came back, i found that I was banned because AFK, therefore, here I am, ask to get my account back. I never did something wrong in the game.
account name:Dancee
Server:PVP

[Nathrizyr]

Greetings,

Your account was suspended for 24 hours for second offense AFK in battlegrounds. However, your account is now permanently banned for account sharing. Feel free to make a new account and respect our rules.

Regards, GM Team