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Unban appeal

PostPosted: Mon Jan 25, 2016 4:51 pm
by Oigomal
Greetings everyone. Today i made a lvl 5 toon to sell some stuff. After i got 5 i just wrote once in /world that i wanted to sell a cenarion belt. After a few seconds i got disconnected and when i tried to connect i got a message that my account was closed. Could you look into it please?

Player Oigomal
Pve server horde side

Thanks for your time

Re: Unban appeal

PostPosted: Mon Jan 25, 2016 5:09 pm
by Leythia
Greetings,

Your account has been banned by our chat protection.

We've placed this ban under review.
Unfortunately this can take some time (a few hours up to multiple days).

We'll get back to you in this thread once it is done.

While you wait, I personally suggest to create a new account and play that in the meanwhile or as new main.

If you do that, try to not use any public chat channel below level 15 since our chat protection can mistakenly ban new players.

Best regards,
GM Team.

Re: Unban appeal

PostPosted: Mon Jan 25, 2016 6:39 pm
by Leythia
Greetings,

Your account has been unbanned.

Please try to not use any public chat channel below level 15 and/or disable addons that may use them.

Best regards,
GM Team.