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Banned account?

Posted:
Tue Jan 26, 2016 10:47 am
by darksupraracer
Hi GMs,
My character's, Ceerius on PvP Horde, account was banned and I don't even know why. I hope it wasn't somebody reporting me for communication abuse, as I remember saying some nasty words to someone in defense for calling me out first. The only other things I can think of are submitting 2 GM tickets in game about the same issue of Warlord's Command not updating when I did an LBRS run, and receiving an epic item from a drop, and losing it after server crash/rollback. I might have went afk for a minute or two in AV weekend too, but it was to do something very quick irl. Please review the reason for this ban and lift it, I did not do anything wrong.
Thanks.
Re: Banned account?

Posted:
Tue Jan 26, 2016 4:02 pm
by Leythia
Greetings,
Your account has been banned for Gold Trafficking.
This means you either bought or sold gold for real money.
We've placed this ban under review. We'll get back to you in this Thread once it is done.
This can take some time, so please be patient.
If you wish to be honest and admit to buying/selling gold (if you did it), you'd save us the time for your review.
Best regards,
GM Team.
Re: Banned account?

Posted:
Wed Jan 27, 2016 10:07 pm
by darksupraracer
This was the last thing I would suspect that got me banned. I took a closer look at your T.O.S and found this -
"Nostalrius Begins does not condone the trade of virtual goods or services appearing or originating from the Game, or any other attributes associated with an account or any component thereof for real money, or exchange those items, currencies or services for value outside of the Game. Nostalrius staff reserves the right to close any account involved in such transaction. "
My friend who I've been playing online games with for the past 8 years traded me some materials from his bank character for me to either keep or sell if I wanted. I did not pay real money for the materials, nor sell them on the AH with the intention to exchange the gold made for real money. If this is how strict your policy is, then in what situation is it ever ok for friends to give each other materials/gold on this server?
I see that my account was included in a ban wave of gold 'traffickers' so my account most likely got flagged based on some automated check. With the amount of bans, and seeing other threads get updated on the account review 20+ days later, I am really hoping I will not have to wait this long to get my unjustified ban lifted.
Re: Banned account?

Posted:
Wed Jan 27, 2016 10:10 pm
by Naulii
The 20+ days reviews were from a big exploit, you probably will wait a week or max 2.
Re: Banned account?

Posted:
Wed Jan 27, 2016 10:21 pm
by Hankxd
a week or 2 ?`wtf
Re: Banned account?

Posted:
Fri Jan 29, 2016 11:35 am
by Leythia
Greetings,
We have reviewed this case and the offense has been confirmed.
The ban will remain.
Feel free to create a new account and follow our rules in the future.
Best regards,
GM Team.