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Account banned ?

Posted:
Tue Jan 26, 2016 10:55 am
by sorinlicente
I would like to know why i got banned. My router restarted, lost internet connection for like 20 min, and when i try to login back, it says my account is suspended.
Re: Account banned ?

Posted:
Tue Jan 26, 2016 11:13 am
by grifinger
Greetings!
You will need to provide a name of a character on the account + the realm in order for an Game Master to investigate your case.
Additionally i suggest removing your account name from the post due to security reasons.
/Grifinger
Re: Account banned ?

Posted:
Tue Jan 26, 2016 11:15 am
by sorinlicente
Char name: Nicolè
Realm: Nostalrius PvP
Re: Account banned ?

Posted:
Tue Jan 26, 2016 11:33 am
by grifinger
Greetings!
If your character is under level 15. You may have been snatched by one of the spam protections in place. Using any public chat below level 15 can result in a false-positive from the spam protection.
/Grifinger
Re: Account banned ?

Posted:
Tue Jan 26, 2016 11:35 am
by sorinlicente
My char is 26 at the moment. I leveled up in barrens, so yes, i spammed alot. So, what needs to be done? can i get my account unbanned?
Re: Account banned ?

Posted:
Tue Jan 26, 2016 11:46 am
by grifinger
Greetings!
At this moment in time you will have to remain patient until Game Masters can investigate into the issue.
/Grifinger
Re: Account banned ?

Posted:
Tue Jan 26, 2016 4:01 pm
by Leythia
Greetings,
Your account has been banned for Gold Trafficking.
This means you either bought or sold gold for real money.
We've placed this ban under review. We'll get back to you in this Thread once it is done.
This can take some time, so please be patient.
If you wish to be honest and admit to buying/selling gold (if you did it), you'd save us the time for your review.
Best regards,
GM Team.
Re: Account banned ?

Posted:
Tue Jan 26, 2016 5:07 pm
by sorinlicente
i did buy gold. thanks anyway.
Re: Account banned ?

Posted:
Tue Jan 26, 2016 11:30 pm
by Nathrizyr
Greetings,
Thank you for your honesty. You are welcome to create a new account if you respect our rules.
Regards, GM Team