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Account Closure

PostPosted: Tue Jan 26, 2016 4:23 pm
by Betta
Hello,

Was my account closed by mistake? The only thing I did that may have triggered this was my friend trading me some mats to help towards my epic mount.. Which was several days ago, and I didn't think that was against TOS. :( Please advise on the status, thank you.

Character name: Betta

Re: Account Closure

PostPosted: Tue Jan 26, 2016 4:25 pm
by Mimma
If your friend bought the gold, then you get banned as well.

GM's will check that.

Re: Account Closure

PostPosted: Tue Jan 26, 2016 4:57 pm
by Leythia
Greetings,

Your account has been banned for Gold Trafficking.

This means you either bought or sold gold for real money.

We've placed this ban under review. We'll get back to you in this Thread once it is done.
This can take some time, so please be patient.

If you wish to be honest and admit to buying/selling gold (if you did it), you'd save us the time for your review.

Best regards,
GM Team.

Re: Account Closure

PostPosted: Tue Jan 26, 2016 6:40 pm
by Betta
Leythia wrote:Greetings,

Your account has been banned for Gold Trafficking.

This means you either bought or sold gold for real money.

We've placed this ban under review. We'll get back to you in this Thread once it is done.
This can take some time, so please be patient.

If you wish to be honest and admit to buying/selling gold (if you did it), you'd save us the time for your review.

Best regards,
GM Team.


I definitely did not buy OR sell gold for real money whatsoever, hence why I'm appealing the decision. My friend sent me materials to sell towards my epic mount fund which I already mentioned. This was done in small amounts over a week or so, because we both know there is strict monitoring of transactions - and did not want this exact scenario to play out for him helping me get my mount. I appreciate the service you're doing for the community to combat the trafficking issue.. but why would I sacrifice my geared 60 rogue to do this? I wouldn't. Please reconsider, thanks.

Re: Account Closure

PostPosted: Fri Jan 29, 2016 11:37 am
by Leythia
Greetings,

We have reviewed this case and the offense has been confirmed.
The ban will remain.

Feel free to create a new account and follow our rules in the future.

Best regards,
GM Team.