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Banned at lvl 7 and no reason... :O

PostPosted: Wed Jan 27, 2016 5:51 pm
by xtrem55
Hi my account it banned for no reason.
Im juste lvl7 is my first char and idk why they can bann me like this...
I do nothing wrong, hmmm i think xd
Please unbanned my account to continu to play on Nostalrius i liked
Toltem (trollchamanlvl7) :mrgreen: :mrgreen:

Re: Banned at lvl 7 and no reason... :O

PostPosted: Wed Jan 27, 2016 7:13 pm
by grifinger
Greetings!

You may have been snatched by one of the spam-protection systems in place.

Try avoiding using any public chat below level 15 or the system may return a false-positive and close your account!

/Grifinger

Re: Banned at lvl 7 and no reason... :O

PostPosted: Fri Jan 29, 2016 9:46 am
by Leythia
Greetings,

Your account has been banned by our chat protection.

We've placed this ban under review and will get back to you once it is done.

Best regards,
GM Team.

Re: Banned at lvl 7 and no reason... :O

PostPosted: Fri Jan 29, 2016 5:07 pm
by Leythia
Greetings,

Your account has been unbanned.

Try to not use any public chat channel below level 15 since this can result in false positives of our chat protection.

Best regards,
GM Team.