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Requesting to be unbanned

PostPosted: Fri Jan 29, 2016 1:24 am
by Mufisto
Hi my account was banned while i was on my level five druid, Treeforsale. To my knowledge, i have not broken any rules, so i assume that i was banned for my name because it has "sale" in it. I have done no gold farming, selling, or buying, i probably only have like 3 silver. I am a druid who was planning on going Resto (tree form) so i tried making my name somewhat punny. Is there anyway my actions can be forgiven? or atleast maybe just delete the toon but not ban the whole account.. im at your mercy. thanks for reading.

Re: Requesting to be unbanned

PostPosted: Fri Jan 29, 2016 9:41 am
by Leythia
Greetings,

Your account has been banned by our chat protection.

We've placed this ban under review and will get back to you once it is done.

Best regards,
GM Team.

Re: Requesting to be unbanned

PostPosted: Fri Jan 29, 2016 5:07 pm
by Leythia
Greetings,

Your account has been unbanned.

Try to not use any public chat channel below level 15 since this can result in false positives of our chat protection.

Best regards,
GM Team.