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Account closed after randomly disconnecting.

PostPosted: Fri Jan 29, 2016 8:00 pm
by Zorback01
So, the account was closed after disconnecting in game. When trying to login I get a message saying "This World of Warcraft account has been closed and is no longer available for use.". I don't see a ban message on the web page after logging in (I read the troubleshooter), and was lead to write in here for a solution. I really hope you can help. :)

Character name: Thizzlewits
Realm: Nostalrius Begins PvP

Re: Account closed after randomly disconnecting.

PostPosted: Fri Jan 29, 2016 8:18 pm
by Leythia
Greetings,

Your account has never been banned.

You probably got an automatic IP ban due to several failed login attempts.

If you forgot your password, you can resett it here

Best regards,
GM Team.