Account closed or banned?

Account closed or banned?

by onojb024 » Sat Jan 30, 2016 9:22 pm

Hello,

I've been having issues with trying to log in to my account. I stopped playing for a couple of months and when I came back, I get a message that states that the information I've entered is invalid.

Two of my character names are Decomis and Zallos. I am not sure how to verify which server I am on, though if somebody could direct me in how to check that then I would be happy to.

Thank you.
onojb024
Tester
 

Re: Account closed or banned?

by Benevael » Sun Jan 31, 2016 1:08 am

Greetings,

The account associated with character Decomis on the PvP realm has never been banned. There is no account associated with that character name on the PVE realm.

You will need to remember or find your account name, and the correct password to log in. If you have the account name but not the password, you can change it at https://en.nostalrius.org/login, by clcking on the "Forgot your password?" link (do NOT log in.)

Regards, GM team
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
User avatar
Benevael
Game Master
Game Master
 


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