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Been banned, have no idea why. Please help.

PostPosted: Thu Feb 04, 2016 5:20 am
by luckystrike007
So I just got home from work, and I tried to log on but I got the "please visit www.wow-europe/en/misc/banned.html" message, I have no idea why and have read the "before posting, read this" topic post, but the solutions given did not work for me. The only thing I can think of would be to reset my password, please advise on how to do so if at all possible. Thanks

Re: Been banned, have no idea why. Please help.

PostPosted: Thu Feb 04, 2016 6:17 am
by Multikai
They need your character name (not account name, just a character from your account) and which realm to do any checking.

Edit : Assuming since it sent you that link it is a ban and not a password problem unless you tried logging in repeatedly with no success resulting in a temp IP ban.

Re: Been banned, have no idea why. Please help.

PostPosted: Thu Feb 04, 2016 6:37 am
by luckystrike007
No I just got home from work, tried to log on and could not. username is Hughendd

Re: Been banned, have no idea why. Please help.

PostPosted: Thu Feb 04, 2016 6:38 am
by luckystrike007
oh, and nostalruis begins pvp server. Thanks

Re: Been banned, have no idea why. Please help.

PostPosted: Thu Feb 04, 2016 6:40 am
by Mimma
Remove the username (account name), that is half the information needed for chinese hackers to hack your account, and is a clear sign that you don't take account security seriously.

GM's only need a character and realm name.

Re: Been banned, have no idea why. Please help.

PostPosted: Thu Feb 04, 2016 6:44 am
by luckystrike007
damn....I mean my CHARACTER NAME is Hughendd.

Re: Been banned, have no idea why. Please help.

PostPosted: Thu Feb 04, 2016 6:46 am
by Leythia
Greetings,

Your account has been banned for Account Sharing.

Feel free to create a new account with following our rules in the future.

Best regards,
GM Team.