Account closure appeals

[bonuslu]

Once I turned to GM for help, because my character "mixilol" was deleted by my boyfriend, and then GM told me that I can't restore my character and suggest that I build a character again. For the love of the game, and with the help of friends, I will soon have a new character as "evilnono “.
When I got to LV 60, my friends gave me some support that I bought LV 60 riding, they are my friend character. Today, my new character can not be landed, but the official website can be a normal landing, my friends help me online to find help, GM told him my character has been banned for forbidden gold. I don't know what is the deal led to a permanent ban, to provide help for me is I have the character of friends or friends form the guild, or is my legacy once the account of gold.
I treasure my account.
I have never conducted an illegal transaction, please help me.

[Leythia]

Greetings,

Your account has been banned for Gold Trafficking.
This ban has been confirmed and will not be lifted.

Best regards,
GM Team.