account banned for unknown reason

[Jumentao]

well , my account was banned permanently for unknown reasons , and I got to travel just now and found my account in this situation , please , wanted an explanation about what is happening. Grateful for the attention

[Multikai]

Need to give a character name (not account name) and realm (PvP/PvE) for them to look into it.

[Leythia]

Greetings,

Your account has been banned for Account Sharing.

Feel free to create a new account with following our rules.

Best regards,
GM Team.