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Account Randomly Banned

PostPosted: Tue Feb 09, 2016 5:03 pm
by ralphferrigno14
Dear GM,

I created a Paladin on the PvP realm, Nostralius Begins PvP. I immediately ran to Stormwind and started asking for a portal to Darnassus because my friend was going to make a Druid, and we wanted to level together. I wanted to play as a Paladin so this is why I was trying to get a Human over to Darnassus right away. When I was in Stormwind, I was randomly disconnected and when I tried to log back in, it said my account had been banned. When I logged in on the home site for Nostralius, I was hoping to find out why the account had been banned, but all it said was that my account was permanently banned. No explanation whatsoever. This doesn't seem quite fair and I would love some help, please.

Re: Account Randomly Banned

PostPosted: Tue Feb 09, 2016 5:19 pm
by Multikai
Sounds like the auto spam ban got you. Post your character name (not account name) and realm (I see you already have the realm) and then you just have to wait.

Avoid talking in chat in cities until level 15 to reduce chances of getting hit by it again as it actually helps keep the gold spammers to a minimum.

Re: Account Randomly Banned

PostPosted: Tue Feb 09, 2016 6:10 pm
by ralphferrigno14
The character is a Level 1 Human Paladin named Alorinovas on the realm Nostalrius Begins PvP.

Thank you!

Re: Account Randomly Banned

PostPosted: Tue Feb 09, 2016 6:13 pm
by Leythia
Greetings,

Your account has been banned by our chat protection.

We have placed this ban under review.

We will get back to you in this thread once it is done, unfortunately this can take some time.
Until then please be patient or feel free to create another account with that you play for now.

If you decide to play on another account while waiting, please make sure you try to avoid using public chat channels below level 15.

Best regards,
GM Team.

Re: Account Randomly Banned

PostPosted: Tue Feb 09, 2016 8:26 pm
by ralphferrigno14
Thank you very much! Is it possible to get a time estimate for the length of time it'll be locked?

Re: Account Randomly Banned

PostPosted: Wed Feb 10, 2016 5:32 am
by Leythia
Greetings,

Account unbanned.

Best regards,
GM Team.