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Account banned after using General Chat?
Posted:
Wed Feb 10, 2016 4:01 pmby cmckinnon1
Hey - I think my account was marked as a spammer by accident.
Level 5 druid, I was in Stormwind and asked a question in General chat.
User account is --Snip--
Character name was Morninwuud I believe. PVP Realm
Re: Account banned after using General Chat?
Posted:
Wed Feb 10, 2016 4:07 pmby Mimma
Remove the account name, this is half the information needed for Chinese hackers to hack the account.
All the GM's need is the character and realm name.
It is recommended you do not use the chat channels before you are level 15.
Re: Account banned after using General Chat?
Posted:
Wed Feb 10, 2016 4:11 pmby Ayrus
Delete your account name and add a character name.
Re: Account banned after using General Chat?
Posted:
Wed Feb 10, 2016 4:17 pmby Leythia
Greetings,
Your account has been banned by our chat protection.
This ban is now under review.
Since this can take some time, please be patient.
We'll get back to you in this thread once it is done.
Best regards,
GM Team.
Re: Account banned after using General Chat?
Posted:
Wed Feb 10, 2016 4:19 pmby cmckinnon1
Hey - thanks for the quick response. I hope you can unban me soon!
Re: Account banned after using General Chat?
Posted:
Wed Feb 10, 2016 5:24 pmby Leythia
Greetings,
Account unbanned.
Please try to avoid using public chat channels below level 15 since this can result in false positives of our chat protection.
Best regards,
GM Team.